Director, Software Development, Builder Operations, Amazon SW Builder Experience
Core
Lead Builder Operations to define how humans and AI agents collaborate at Amazon's safety bar for incident management, change management, and operational safety across AWS, Retail, and Devices.
Role type
Director, Software Development (Builder Operations) (via careerplan.io/jobs/10567305-director-software-development-builder-operations-amazon-sw-builder-experience-at-amazon)
Builds
Incident management and DevOps platforms enabling agentic operations at scale
Domain
Cloud infrastructure, DevOps, AI-driven operations
Deliverable
production ML models
Required skills
Architecting fault-tolerant highly available systems, managing multi-team engineering organizations, defining long-term technical vision, delivering large-scale customer-facing products, driving agentic operations strategy, influencing senior leadership
Preferred skills
Master's or PhD in CS/Engineering, leading teams at Amazon or industry scale, hiring world-class talent, deep SRE/DevOps experience, building AI-driven operations platforms
Technologies
AI agents, DevOps platforms, incident management systems
Responsibilities
Own vision and multi-year roadmap for Builder Ops, manage global incident and change management capabilities, drive agentic operations collaboration, lead and grow multi-team engineering organization, drive product quality and operational excellence, partner across ASBX and Amazon, influence strategy at CEO-level reviews
Seniority
Director, hands-on IC with leadership scope