Manager, Rentals Collections
Core
Lead the end-to-end strategy and performance of Rentals collections, managing receivables from individual landlords to national property management companies to reduce past-due balances.
Role type
Manager, Rentals Collections
Builds
Rentals receivables portfolio and collections performance metrics
Domain
Real Estate / Rentals / Accounts Receivable
Required skills
B2B credit and collections strategy, team leadership and development, portfolio segmentation, credit policy enforcement, outsourced vendor management, order-to-cash cycle knowledge, financial systems proficiency, automation opportunity identification
Preferred skills
Rentals or real estate industry experience, credit scoring systems experience
Technologies
Zuora, HighRadius, Salesforce, Workday, Oracle, SAP, Excel, Google Sheets
Responsibilities
Drive quarterly reduction in past-due balances and optimize aging distribution; Lead, coach, and develop a team of specialists and offshore partner supervisors; Set portfolio strategy and segmentation across diverse payer bases; Own and enforce credit policy including reviews, holds, and write-offs; Manage outsourced delivery relationships and quality audits; Partner with product teams and sales on high-value accounts; Identify automation opportunities with Payments Program Management; Own month-end deliverables including reserve and allowance analysis.
Seniority
Manager, hands-on leadership