Internship - Application Support
Hybrid
Core
Support internal and external users by troubleshooting application issues, monitoring performance, and documenting solutions for Thomson Reuters critical applications.
Role type
Application Support Analyst Intern
Builds
Stable operation and optimal performance of critical business applications
Domain
Legal, tax, accounting, compliance, and media technology
Required skills
Troubleshooting, incident resolution, analytical problem-solving, written communication, verbal communication, ticketing systems familiarity
Preferred skills
SQL, database query languages, testing new features
Responsibilities
Troubleshoot and resolve application issues, monitor application performance, document support procedures and FAQs, collaborate with development teams, test new application features, communicate issue status to users
Seniority
Intern