Aprendiz
Core
Support role for fiscal, accounting, and payroll areas via phone and user assistance.
Role type
Junior support specialist (apprentice)
Builds
Customer support services for tax, accounting, and payroll processes
Domain
Professional services (Tax, Accounting, Payroll)
Deliverable
client delivery
Required skills
High school education, Portuguese language proficiency
Preferred skills
Microsoft Office (Word, Excel, PowerPoint), basic computer knowledge
Responsibilities
Provide phone support to clients and users, Clarify doubts on fiscal, accounting, and payroll processes, Log and track support requests, Collaborate with the team to ensure service quality, Support administrative activities in the support area
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