Business Analyst, Renewal Desk
Core
Own the end-to-end renewal process for a portfolio of industry-leading legal software products, ensuring accurate pricing and timely execution.
Role type
Business Analyst (Sales Operations/Renewals)
Builds
Pricing proposals and renewal strategies for legal software contracts
Domain
Legal Technology / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Contract management, pricing model interpretation, CRM proficiency, cross-functional collaboration, process optimization, stakeholder communication
Preferred skills
Legal software platform familiarity, negotiation facilitation, operational process improvement
Technologies
Salesforce, Contract Management Systems
Responsibilities
Manage full renewal lifecycle, prepare competitive pricing proposals, manage customer notifications, identify renewal risks/opportunities, lead renewal negotiations, develop scalable renewal processes
Seniority
Mid-level, hands-on IC
