Media Sales Support Representative – Japan & Asia
Core
Provide operational and administrative support for the Reuters Sales organization across Japan and Asia, focusing on order management, billing, compliance, and client data maintenance.
Role type
Senior Sales Support Representative
Builds
Order-to-cash processes, billing cycles, and client service delivery for media and information services
Domain
Media, Information Services, B2B Sales
Deliverable
Dashboards & analysis
Required skills
Order management, billing administration, regulatory compliance documentation, client data management, pipeline validation, contract fulfillment support, regional coordination, problem-solving, analytical skills
Preferred skills
Japanese commercial compliance knowledge (Qualified Invoice System, JCT), project management methodologies, Salesforce proficiency, SAP experience, cross-market coordination
Technologies
Salesforce, SAP, Jira, Asana, Smartsheet, Microsoft Project
Responsibilities
Serve as primary resource for sales teams on policies and procedures; process orders and manage billing/invoicing; maintain client data and validate sales pipelines; ensure regulatory compliance for Japanese and Asian clients; support sales meetings and events; train and interact with customers; share best practices across the region.
Seniority
Mid-Senior, hands-on IC