Sales Support Associate
Core
Provide ongoing support for daily opportunity-to-order matters, including renewal processing, change requests, and end-user inquiries while ensuring quote accuracy and sales process efficiency.
Role type
Sales Support Associate (Sales Operations)
Builds
Sales process enhancements and user-friendly adoption of Salesforce tools
Domain
B2B Sales Operations / CRM
Deliverable
product features
Required skills
Salesforce adoption, CRM platform support, sales process knowledge, quote management, contract management, billing systems, problem-solving, analytical skills, business acumen
Preferred skills
Sales Operations understanding, incentive management, contract management, business policy knowledge
Technologies
Salesforce
Responsibilities
Support renewal processing and change requests; analyze stakeholder requests and ensure quote accuracy; implement sales process improvements; facilitate technical development information for user adoption; evolve Quote administrator runbook.
Seniority
Junior, individual contributor