Collections Specialist
Core
Collect overdue debt from clients via telephone, email, and mail while resolving disputes and reconciling accounts.
Role type
mid-level collections specialist (accounts receivable)
Builds
cash flow recovery for US region clients
Domain
financial services / accounts receivable
Deliverable
client delivery
Required skills
accounts receivables, credit control, account reconciliation, negotiation, problem-solving, data analysis, report generation, stakeholder management
Preferred skills
E-billing portals, Oracle, financial industry experience
Responsibilities
Contact clients to collect overdue payments, research and resolve client queries, reconcile customer accounts, negotiate payment terms, produce debt analysis reports, maintain performance statistics
Seniority
Mid-level, hands-on IC
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