Brand Ambassador - Florence/Firenze
Core
Brand Ambassador brings Tapestry's iconic brands (Coach, Kate Spade New York) to life in department stores by championing values, supporting business goals, and delivering exceptional customer service.
Role type
Retail Brand Ambassador (Department Store)
Builds
Brand visibility, sales growth, and customer loyalty for Coach and Kate Spade New York
Domain
Luxury Retail / Department Store
Deliverable
product features
Required skills
Retail customer service, clienteling strategies, visual merchandising, trade analysis, omni-channel engagement, product replenishment management
Preferred skills
Department store operations knowledge, industry trend awareness, strategic mindset, proactive business development
Technologies
N/A
Responsibilities
Deliver elevated customer service experiences, develop and co-host in-store activations, build partnerships with local retail teams, track and analyze store performance, identify growth opportunities, execute visual merchandising guidelines, manage product deliveries and replenishment, complete trade reports, coordinate shopfloor coverage
Seniority
Individual Contributor, entry-to-mid level (2+ years experience required)