Director, UKG Workforce Management
Core
Strategic and operational leadership for the implementation, optimization, and support of UKG Workforce Management solutions to align workforce technology with patient care priorities and labor strategy.
Role type
Director, Enterprise Workforce Management
Builds
Scalable, compliant, and user-centered workforce management platform supporting clinical operations, accurate payroll, and labor optimization.
Domain
Healthcare / Workforce Management Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise-scale implementation leadership, UKG WFM functional expertise, strategic vision, change management, stakeholder influence, data-driven decision-making, labor optimization, regulatory compliance, team building and mentorship.
Preferred skills
Master's degree, experience in unionized environments, deep knowledge of nurse scheduling and staffing models.
Technologies
UKG WFM (Timekeeping, Scheduling, Advanced Scheduling, CSE, EZCall, Integrations, Data Hub, Analytics)
Responsibilities
Define and execute enterprise WFM strategy, serve as product owner for WFM modules, develop multi-year roadmap, lead large-scale implementations and upgrades, ensure operational support and system reliability, drive automation and standardization, partner with executive leadership and clinical operations, ensure compliance with labor laws and HIPAA.
Seniority
Director, strategic leadership with hands-on technical oversight