Quality Lead – Remediation and Change
Core
Lead operational remediation, quality improvement, and change initiatives to enhance compliance and resident/client outcomes in aged care communities.
Role type
Senior Quality and Compliance Lead (Remediation and Change)
Builds
Sustainable operational improvements and compliance frameworks for Seniors Communities
Domain
Aged care / Health / Regulatory compliance
Required skills
Quality management, Risk management, Audit leadership, Accreditation support, Compliance framework knowledge, Root cause analysis, Corrective action planning, Stakeholder engagement, Data analysis, Change management
Preferred skills
Leading transformation programs, Coaching operational leaders, Facilitating quality improvement workshops, Influencing across corporate and operational teams
Responsibilities
Lead remediation programs arising from audits, incidents, complaints, and regulatory reviews; Partner with leaders to identify root causes and develop corrective action plans; Support compliance with aged care legislation and standards; Analyse quality, risk, incident, and complaint data to identify trends; Coach operational leaders and facilitate workshops to strengthen quality capability.
Seniority
Senior, hands-on IC with strategic influence
