Principal Researcher
Core
Lead the research practice to shape strategic questions and translate customer/client/colleague understanding into product strategy and investment decisions for an auto glass company's digital products.
Role type
Principal Researcher (hands-on IC with leadership)
Builds
Product strategy, experience direction, and investment decisions
Domain
Auto glass / Digital products
Required skills
Qualitative and quantitative research methods, behavioral and digital analytics, AI in research, mentoring, stakeholder influence, continuous discovery
Preferred skills
AI-enabled experience research, scalable discovery models, research practice building
Technologies
Quantum Metric, Heap, Amplitude, FullStory
Responsibilities
Shape strategic research questions, set research practice standards, mentor researchers and product teams, translate insights into decision frameworks, evaluate AI-enabled experiences
Seniority
Principal, hands-on IC with strategic leadership
