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Principal Researcher

OH - STATEWIDE or REMOTE💼 Full-time🗓 2026-09-01 → 2026-09-26

Core

Lead the research practice to shape strategic questions and translate customer/client/colleague understanding into product strategy and investment decisions for an auto glass company's digital products.

Role type

Principal Researcher (hands-on IC with leadership)

Builds

Product strategy, experience direction, and investment decisions

Domain

Auto glass / Digital products

Deliverable

production ML models | product features | dashboards & analysis | research

Required skills

Qualitative and quantitative research methods, behavioral and digital analytics, AI in research, mentoring, stakeholder influence, continuous discovery

Preferred skills

AI-enabled experience research, scalable discovery models, research practice building

Technologies

Quantum Metric, Heap, Amplitude, FullStory

Responsibilities

Shape strategic research questions, set research practice standards, mentor researchers and product teams, translate insights into decision frameworks, evaluate AI-enabled experiences

Seniority

Principal, hands-on IC with strategic leadership

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