Patient Services Specialist
Core
Front-end patient support managing intake, scheduling, medical records, and financial transactions to ensure accurate documentation and customer service.
Role type
Patient Services Specialist
Builds
Patient intake workflows, appointment schedules, medical record files, and financial transaction logs
Domain
Healthcare / Medical Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Patient registration, appointment scheduling, medical record management, financial transaction processing, HIPAA compliance, EMR system proficiency, data entry, customer service, multitasking
Preferred skills
Physician office experience, Associate's degree
Technologies
EMR, Microsoft Word, Excel, PowerPoint, Outlook
Responsibilities
Greet and check in patients, verify identity and demographics, collect payments and co-pays, schedule and manage physician appointments, maintain and update patient charts in EMR, process medical record requests, balance cash drawers, and ensure compliance with privacy regulations.
Seniority
Entry-level to Mid-level, hands-on IC