HR Manager - HR Solutions NA
Core
Lead a high-performing team to transform and modernize HR service delivery across Capital Group through process improvement, technology adoption, and AI-enabled solutions.
Role type
Senior HR Solutions Manager (HR Operations & Transformation)
Builds
Centralized HR solutions, modernized workflows, and scalable service delivery platforms for global business functions.
Domain
Financial Services / Human Resources / Process Transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
People leadership, change management, process improvement, data analysis, project management, strategic planning, team coaching, stakeholder influence, technology adoption, HR systems expertise
Preferred skills
AI solution implementation, automation strategy, global operations experience, innovation leadership
Technologies
Workday, AI-enabled solutions, automation tools
Responsibilities
Lead transformation initiatives to improve HR service delivery and efficiency; coach and develop high-performing teams; identify and implement process improvements; leverage data and technology to generate actionable insights; oversee a portfolio of continuous improvement projects; foster a culture of innovation and operational excellence.
Seniority
Senior, hands-on IC with team leadership