Learning & Development Partner
Core
Design, develop, and deliver training programs to enhance employee knowledge, skills, and abilities for the Oklahoma Tax Commission, focusing on tax systems, policies, and operational workflows.
Role type
Learning & Development Partner
Builds
Training programs, learning interventions, and knowledge resources for agency employees
Domain
Public sector / Tax administration / Human Capital Development
Required skills
Instructional design, training needs analysis, facilitation, project management, stakeholder engagement, content development, learning technology utilization, data-driven evaluation, technical writing
Preferred skills
Experience with complex tax systems, change management strategies, emerging instructional technologies
Technologies
Learning management systems (LMS), virtual training platforms, e-learning development tools, authoring tools, video editing software, interactive learning platforms
Responsibilities
Conduct training needs assessments using data and stakeholder input; Design and develop technical and procedural training for tax systems and policies; Deliver instructor-led, virtual, and self-paced training sessions; Collaborate with subject matter experts to simplify complex information; Track, analyze, and report training performance results; Create training schedules and communication plans; Ensure legal compliance and alignment with agency policies in all training materials.
Seniority
Mid-level, hands-on IC