Tourism Information Representative - Midwest City TIC
Core
Public-facing customer service representative at a state Tourism Information Center providing information, assistance, and gift shop services to visitors about Oklahoma tourism and recreation.
Role type
Customer service representative (tourism)
Builds
Visitor information, gift shop transactions, and travel brochure distribution
Domain
Tourism and recreation
Deliverable
product features
Required skills
Customer service, cash handling, telephone communication, in-person assistance, basic computer proficiency
Preferred skills
Knowledge of local tourism attractions and destinations
Responsibilities
Answer telephones and take messages, assist customers in-person with state information, recommend tourism resources, process cash and card transactions, maintain stock of brochures and gift items, perform general housekeeping
Seniority
Entry-level, part-time seasonal