Platform Engineering Manager Senior
Core
Lead global technology operations to ensure highly available, secure, and efficient services across cloud, network, and on-premise platforms.
Role type
Senior Manager, Technology Operations
Builds
Operational strategy, operating models, and automation-first capabilities for global IT services
Domain
Financial Services / Enterprise IT Operations
Required skills
Strategic thinking, ITIL frameworks, incident command, budget management, vendor management, team leadership, data-driven decision making, operational rigor, compliance management, automation adoption
Preferred skills
AI technologies application, modernization experience, adaptive staffing planning
Technologies
Cloud platforms, Network infrastructure, On-premise systems, ITSM tools, Telemetry systems
Responsibilities
Define and evolve operational strategy for foundational technology services; Translate enterprise strategy into operating models and capability roadmaps; Partner with senior leaders to shape the future-state technology operations organization; Demonstrate focus on operational rigor and reliability across platforms; Lead and evolve multiple technology operations capabilities; Drive adoption of AI-enabled and automation-first practices; Promote a data-driven operations model using metrics and insights; Lead incident command during high-severity incidents; Drive operations cost optimization and efficiency; Establish resilience and recoverability standards; Ensure adherence to ITSM standards; Lead and mentor a geographically distributed leadership team; Manage operational and strategic investment budgets; Collaborate with Vendor Management for third-party relationships.
Seniority
Senior, hands-on IC with strategic leadership
