Groups Coordinator
Core
On-site coordination of contracted groups, managing reservations, billing, and guest services at a resort within Death Valley National Park.
Role type
Group Sales Coordinator (Hospitality)
Builds
Group bookings, rooming lists, F&B selections, and meeting space arrangements for visiting groups.
Domain
Hospitality / National Park Resort
Deliverable
product features
Required skills
Reservation management, billing and accounts receivable, guest service, local area knowledge, BEO preparation, team collaboration
Preferred skills
Adaptability to weather conditions, safety-first attitude, environmental stewardship
Technologies
Reservation systems, billing software
Responsibilities
Coordinate final F&B selections and meeting space; ensure accurate rooming lists; prepare BEOs and spec sheets; manage reservation processes; handle guest inquiries and upsell services; reconcile accounts with Night Audit; report maintenance and safety issues.
Seniority
Entry-level, hands-on IC