Service Operation Manager (m/w/d)
Core
Lead global service operations for data center enterprise clients, ensuring quality, timelines, and cost management while driving strategic client retention through innovative service concepts.
Role type
Senior Service Operation Manager (Project Leadership)
Builds
Global service delivery and maintenance for enterprise data center clients
Domain
Industrial power systems / Data Center Operations
Deliverable
client delivery
Required skills
Project management, technical expertise in mechanical/electrical engineering, strategic thinking, process improvement, stakeholder management at executive levels, contract negotiation, cost estimation
Preferred skills
Cross-cultural communication, leadership, agile decision-making
Technologies
PS2030 product portfolio, MTU standards
Responsibilities
Manage project teams across parallel construction sites, act as technical point of contact for service field issues, secure access to client decision-makers, develop and implement innovative service concepts, handle tender documentation and cost calculations, ensure uptime and maintenance contract fulfillment
Seniority
Senior, hands-on IC with leadership responsibilities