Data Center Project Manager

## About the role * Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget. * Follow and adhere to safety and security policies and procedures. * Report immediately any safety or security issues or concerns. * Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business. * Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly. * Proactively review schedules and avoid conflicts when possible. * Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions. * Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met. * Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs. * In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). * Support escalation of issues to appropriate owner. * Embody our culture and values. ## Requirements * High School Diploma or equivalent AND Proven industry experience OR Proven industry experience and college course work. * These requirements include, but are not limited to the following specialized security screenings: * Associate degree in Computer Science or related field and/or equivalent work experience. * Proven experience supporting IT equipment or related technology. * Proven experience working in a production, mission-critical 24x7x365 data center environment. * Proven experience leading diverse, technical, or IT workforce of up to ten employees.