Claims Operation Support Specialist - Marine
Core
Support the Claims Modernization Initiative for Marine Claims by processing notices of loss, managing escalated claims, and generating analysis reports.
Role type
Claims Operation Support Specialist
Builds
Claims processing workflows and analysis reports for marine insurance clients
Domain
Commercial Insurance / Marine
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Marine claims processing, policy research, data entry, report generation, user acceptance testing, third-party administrator coordination
Preferred skills
Peer training, quality review, claims system navigation
Technologies
Five Sigma, Claims Underwriting systems, Microsoft Products
Responsibilities
Receive and assess First Notice of Loss for Marine Claims; Monitor and process escalated Marine Claims within Five Sigma; Research policy and client information in Claims Underwriting systems; Create loss runs and production analysis reports; Conduct User Acceptance Testing for enhancements; Provide administrative support to the Claims Processing Department
Seniority
Mid-level, hands-on IC