Campus Benefits Coordinator
Core
Administrative staff position responsible for administering and implementing benefits for field employees, acting as a liaison to providers and assisting HR teams.
Role type
Campus Benefits Coordinator
Builds
Health insurance and pension enrollment processes and support for CUNY researchers, faculty, and staff
Domain
Higher Education / Human Resources
Deliverable
dashboards & analysis
Required skills
Health insurance administration, Pension document processing, Enrollment report reconciliation, Customer service, Troubleshooting, Benefit orientation delivery, Microsoft Excel, Microsoft Word, Workday
Preferred skills
Bachelor's Degree in Human Resources, Advanced Math skills
Responsibilities
Process health insurance and pension documents, Reconcile health insurance enrollment reports, Respond to inquiries via phone/email/in-person, Troubleshoot between clients and providers, Perform benefit orientations for field personnel, Cover for other team members
Seniority
Entry-level to Mid-level, limited independent judgment