Campus Benefits Coordinator
Core
Administrative staff position responsible for all benefit functions for field employees, including processing documents, reconciling reports, and serving as a liaison to providers.
Role type
Administrative HR Benefits Coordinator
Builds
Health insurance and pension administration for CUNY researchers, faculty, and staff
Domain
Higher Education / Human Resources
Deliverable
dashboards & analysis
Required skills
Health insurance administration, Pension document processing, Enrollment report reconciliation, Provider liaison, Customer service, Data research, Benefit orientation delivery, Microsoft Workday, Microsoft Excel, Math skills
Preferred skills
Bachelor's Degree in Human Resources
Technologies
Workday, Microsoft Word, Microsoft Excel
Responsibilities
Process health insurance and pension documents; Reconcile health insurance enrollment reports; Respond to inquiries via phone, email, or in-person; Troubleshoot between clients and RF providers; Communicate HR changes to field personnel; Perform benefit orientations for field personnel; Cover for other team members; Assist other HR team members with workloads
Seniority
Mid-level, limited independent judgment
