Manager, Claims Programs
Core
Implement efficient claims management procedures and protocols for commercial insurance policies to reduce cost of risk for Inspire Brands' restaurant locations.
Role type
Manager, Claims Programs
Builds
Efficient post-loss claims management processes and analytics for property and casualty claims.
Domain
Insurance / Risk Management / Restaurant Industry
Required skills
Multi-state workers' compensation law knowledge, Commercial general liability insurance expertise, Automobile liability insurance knowledge, Claims analytics, Vendor and defense counsel relationship management, Actuarial benchmarking, Process improvement, Negotiation, Problem solving
Preferred skills
Risk Management & Insurance degree, Claims management environment experience
Technologies
Claim information systems
Responsibilities
Lead management of property and casualty claims programs for all brands, Manage third-party claims administrator and insurance carrier resources, Provide direction and supervision of claims management team, Develop and maintain claims analytics, Monitor claims assignments to balance workload, Collaborate with internal stakeholders on safety initiatives, Establish actuarial benchmarks for claims performance, Remain current on industry trends, Confer with Litigation Director on legal updates, Support Risk Management department on risk projects, Establish relationships with external parties related to claims process