Vice President - Restaurant Technology & Operations - Arby’s & SONIC
Core
Senior enterprise leader responsible for the stability, scalability, and performance of technology enabling restaurant and digital operations across a large, geographically distributed organization.
Role type
VP of Restaurant Technology & Operations
Builds
In-restaurant, off-premise, and enterprise technology platforms for Arby's and SONIC brands
Domain
Restaurant industry / Enterprise IT Operations
Deliverable
production ML models | infrastructure | dashboards & analysis
Required skills
Enterprise IT management, cross-functional program leadership, retail/restaurant technology strategy, vendor ecosystem governance, financial strategy & capital governance, AI and automation implementation, ITSM frameworks (ITIL), multi-modal location support, business requirement translation, stakeholder influence
Preferred skills
Restaurant technology experience (POS, kiosks, digital menu boards), advanced degree in CS/IS
Technologies
Microsoft operating systems, iOS, Android, Linux, Microsoft Office Suite
Responsibilities
Establish and implement short, mid, and long-term strategies impacting company results; Improve processes and systems by analyzing root causes; Create a culture of accountability and franchisee satisfaction; Develop and coach direct and indirect team members; Lead enterprise-level financial strategy and resource allocation; Define and champion vendor ecosystem strategy; Own strategy and operationalization of AI and automation technologies
Seniority
Executive (VP), hands-on leadership