IT Solution Support Engineer
Core
Support, maintain, and improve mission-critical airport IT environments for baggage handling and parcel logistics operations.
Role type
Senior IC IT Solution Support Engineer
Builds
Airport baggage handling and parcel sorting systems
Domain
Aviation logistics + Enterprise IT Infrastructure
Required skills
Linux/Windows Server administration, Oracle/SQL database management, Middleware configuration, System integration, Virtualization (VMware/Hyper-V), Networking fundamentals, Scripting (Python/Shell/PowerShell), Incident management, Root cause analysis, Security patching, Disaster recovery
Preferred skills
Nagios monitoring, Cybersecurity vulnerability management, Automation tooling, International travel readiness
Technologies
Linux, Windows Server, Oracle, SQL, PL/SQL, VMware, Hyper-V, Nagios, Python, Shell, PowerShell
Responsibilities
Ensure reliable operation of mission-critical airport IT environments including servers, databases, and middleware; Analyze and resolve complex infrastructure and application incidents; Execute OS, database, and application upgrades and security patching; Monitor system health and support backup and disaster recovery processes; Develop and maintain scripts and automation solutions; Act as a technical escalation point for global support teams.
Seniority
Mid-Senior, hands-on IC