IT System Engineer (Shift rotation)
Core
Provide L2 support for server and DB operations in Windows and Unix operating systems, ensuring high availability of manufacturing systems.
Role type
L2 IT System Engineer (Shift rotation)
Builds
High availability of MFG systems and core computing resources
Domain
Manufacturing IT infrastructure
Deliverable
dashboards & analysis
Required skills
Windows 2019/2016, RHEL, Microsoft SQL, Oracle, virtualization technologies, incident management, change management, problem management, firmware installation, OS patching, capacity planning, disaster recovery drills, scripting (PowerShell)
Preferred skills
Java, Python, Cisco UCS, HPE ProLiant, VMware, Nutanix, OpenShift, Citrix, AI tools
Technologies
Windows 2019, Windows 2016, RHEL, Microsoft SQL, Oracle, Cisco UCS, HPE ProLiant, VMware, Nutanix, OpenShift, Citrix, PowerShell, Java, Python
Responsibilities
Provide L2 support in incident, request, change, and problem management; Participate in Major incidents and ensure SLA/KPIs are met; Install and upgrade firmware, apply patches, and implement changes; Diagnose and troubleshoot OS/hardware errors; Monitor server performance and perform analysis to prevent recurring issues; Create and manage reports, visualizations, and dashboards; Perform capacity planning and participate in Disaster Recovery drills.
Seniority
Entry to Mid-level, hands-on IC