Collections Specialist
Core
Contacting customers on delinquent accounts, sending dunning letters, and recovering overdue amounts for North American JBT Marel entities.
Role type
Collections Specialist (Accounts Receivable)
Builds
Reporting packages for Business Units and Management; recovery systems for collections processes.
Domain
Food and beverage technology / Automated systems / Finance
Deliverable
client delivery
Required skills
Collections processes, Accounts Receivable, Microsoft Office suite, SOX/Internal Controls, Data Accuracy, Analytical skills, Critical thinking, Attention to detail
Preferred skills
Shared Service center experience, European language proficiency
Technologies
Microsoft Office (Word, Excel, PowerPoint), Collection tools
Responsibilities
Contacting customers on delinquent accounts for resolution; Send dunning letters and make follow-up calls to recover owed amounts; Build and deliver reporting packages to Business Units and Management; Lead AR Meetings with Finance and Sales Teams; Analyze Credit and Collections services for continuous improvement; Reconcile accounts receivable balances and customer statements; Investigate and resolve payment discrepancies and customer queries.
Seniority
Individual Contributor, entry to mid-level