Senior Specialist, Business Operations
Core
Provide leadership and guidance on Office of the Chief Risk Officer programs for continuous improvement and changes in business processes.
Role type
Senior Business Operations Specialist
Builds
Business intelligence projects and refined business processes for the Office of the Chief Risk Officer
Domain
Higher Education / Enterprise Risk Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Project management, Business analysis, Business process design, Impact assessment, Operational service delivery, Functional specification creation
Preferred skills
Lean Six Sigma green belt, Knowledge of university management systems, Bilingualism (French/English)
Technologies
Business intelligence tools, Web applications, Data management systems
Responsibilities
Plan and develop business intelligence projects by scoping solutions and identifying data sources; Evaluate business and operational requirements to propose improvements; Design and refine business processes and translate them into functional specifications; Anticipate risks in plans and ensure designs are fully tested and integrated; Resolve complex stakeholder requests and implement operational processes
Seniority
Senior, hands-on IC