Service Dispatcher Supervisor

Elgin, IL💼 Full-time💰 $75,000–$75,000🗓 2026-09-10 → 2026-09-26

Core

Lead a team of 10-25 service technicians and dispatchers to oversee the installation, maintenance, and repair of automatic doors, ensuring operational efficiency and customer satisfaction.

Role type

Senior Service Operations Supervisor

Builds

Service delivery operations for automatic door systems

Domain

Manufacturing / Field Service / Security Hardware

Deliverable

Required skills

P&L management, data analysis, team building, hiring and training, process improvement, safety compliance, inventory management, business acumen

Preferred skills

Field sales experience, high-involvement work team management

Technologies

Microsoft Dynamics365, Microsoft Office Suite

Responsibilities

Direct remote activities of service technicians and dispatchers; oversee processes to drive productivity and revenue; meet region service goals including margins and inventory; lead talent sourcing and development; audit incoming work orders for accuracy; perform ride-alongs to evaluate work practices and safety.

Seniority

Senior, hands-on IC with team leadership

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About Allegion

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in you