Product Manager - License and Entitlement Operations
Core
Own licensing and entitlement design for new product launches, defining entitlement models, mapping SKUs to licenses, and ensuring traceability from SKU to feature provisioning.
Role type
Senior Product Manager (License and Entitlement Operations)
Builds
Licensing governance, entitlement models, provisioning rules, and operating standards for new product launches.
Domain
SaaS, Enterprise Software, Licensing, Entitlements
Required skills
Licensing and entitlement design, Cross-functional program leadership, XML reading and troubleshooting, SQL/SOQL querying, Data model mastery, Source control (Git), Business requirements translation, Launch documentation
Preferred skills
Metadata-driven platforms (Salesforce metadata, CPQ/Revenue Cloud), Ambiguous environment structuring, Executive communication, Systems thinking
Technologies
Salesforce, XML, SOQL, SQL, Git, CPQ, Revenue Cloud
Responsibilities
Define entitlement models for new offers, Validate license compatibility with CRM records, Partner with Engineering on entitlement behavior, Build licensing governance into NPI process, Assess financial impact of usage-based pricing, Translate technical constraints into business terms
Seniority
Senior, hands-on IC
