Software Engineer - Junior / SSR - Automation & Reliability
Core
Build AI-powered automation, AI agents, and tools to strengthen system reliability and resolve production issues for Salesforce's AI-native Academy.
Role type
Junior Software Engineer (Automation & Reliability)
Builds
AI agents, automated workflows, and reliability tools for production systems
Domain
AI / CRM / Cloud Infrastructure
Deliverable
production ML models | product features
Required skills
Python, Java, JavaScript, TypeScript, Go, software engineering fundamentals, debugging, log analysis, version control, API development
Preferred skills
Salesforce platform, APEX, cloud platforms, CI/CD pipelines, monitoring tools, LLM integration, secure coding
Technologies
Python, Java, JavaScript, TypeScript, Go, Salesforce, APEX, LLMs
Responsibilities
Investigate and resolve support cases and production defects, build automation for recurring tasks, develop AI agents and workflows, identify root causes and improve code/monitoring, write and deploy maintainable software, participate in incident response rotations
Seniority
Junior, hands-on IC
