Customer Marketing Specialist - [장애인채용, People with disabilities]
Core
Lead the creation and optimization of customer success content (case studies, videos, eBooks, presentations) and run recurring customer reference seminar series to support pipeline generation.
Role type
Customer Marketing Specialist
Builds
Customer success content (written, video, decks) and customer seminar events
Domain
SaaS CRM / Marketing & Communications
Deliverable
product features
Required skills
Content coordination across multiple formats, Agency/vendor management, Event logistics, Customer interview coordination, Korean fluency, AI tool usage
Preferred skills
Content performance tracking (GA4, Tableau), Salesforce product knowledge, Professional English fluency
Technologies
Agentforce, Slack AI, GA4, Tableau
Responsibilities
Coordinate end-to-end production of customer success content, Identify and shape Customer Zero content, Track content performance and refine strategy, Plan and run Customer RoundTable seminar series, Support hybrid sessions and track feedback, Use AI tools for research and drafting
Seniority
Individual Contributor