Senior Program Manager, Training Operations
Core
Oversee the design, delivery, and administration of a portfolio of energy training programs for City agency workforce and energy management goals.
Role type
Senior Program Manager, Training Operations
Builds
Custom workplace learning programs and training operations for City agencies
Domain
Public sector / Energy Management / Workforce Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program management, instructional design, vendor partnership management, team leadership, stakeholder engagement, LMS administration, accreditation compliance (IACET), project management, data analysis, strategic planning
Preferred skills
Master's in instructional systems design, experience with ANSI/IACET standards, experience coordinating with accreditation bodies
Technologies
Learning Management Systems (LMS), Microsoft Office Suite
Responsibilities
Oversee effective delivery of training programs across a portfolio; manage instructional design projects and new course development; implement and maintain program-level standards and processes; supervise Program Managers, Coordinators, and LMS Administrators; manage vendor selection and relationships; coordinate training events and operational logistics; ensure compliance with ANSI/IACET standards; support stakeholder engagement and reporting; lead strategic initiatives and special projects.
Seniority
Senior, hands-on IC with team leadership
