Care Coordinator - Health Plan
Core
Assess, plan, coordinate, and monitor holistic care needs for older adults to support aging in place, acting as a triage point for benefits and healthcare navigation.
Role type
Entry-level care coordinator (nonprofit health plan)
Builds
Care plans, service referrals, and member support for Medicare/Medi-Cal beneficiaries
Domain
Healthcare / Senior Care / Nonprofit
Required skills
Motivational interviewing, care coordination, documentation, critical thinking, collaboration, confidentiality, CMS/DHCS regulations, medical terminology, community resource knowledge, Microsoft Office
Preferred skills
Spanish (conversational, reading, writing), AI curiosity
Technologies
Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
Responsibilities
Perform assessments and screenings to determine interventions; act as triage contact for members and providers; coordinate care using benefits and community resources; complete timely documentation in multiple systems; resolve access issues; collaborate with governmental agencies.
Seniority
Entry-level, direct supervision