ECM Care Coordinator
Core
Support members with complex medical and social needs by managing health, coordinating care plans, and advocating for access to services.
Role type
Senior Care Coordinator (Community Health)
Builds
Patient care plans and connections to medical/social services
Domain
Healthcare + Social Services
Deliverable
client delivery
Required skills
Case management, patient advocacy, care plan development, community resource navigation, bilingual communication (English/Spanish), field-based engagement
Preferred skills
Experience with CalAIM populations (homelessness, SMI/SUD, re-entry), self-management coaching
Technologies
Case management software
Responsibilities
Manage patient caseloads and develop care plans, coach patients on risk minimization and behavior change, accompany members to appointments, connect members to local/state programs, document encounters in systems, conduct outreach for program enrollment
Seniority
Mid-level, hands-on IC