Manager, Financial Aid and Awards Services
Core
Provide strategic and operational leadership for the Financial Aid and Scholarships Office, managing operations, resources, and service delivery to students.
Role type
Manager, Financial Aid and Awards Services
Builds
Scholarship and financial aid application processing systems, operational plans, and communication strategies for the student community.
Domain
Higher Education / Student Financial Services
Required skills
Strategic planning, operational management, resource allocation, change management, regulatory compliance, data analysis, stakeholder communication, team leadership, bilingual communication
Preferred skills
Financial management knowledge, project management, system implementation, partnership development
Technologies
Computerized management systems
Responsibilities
Develop and implement operational plans for financial aid processing; manage departmental resources and staff; ensure compliance with regulations and policies; establish communication models for applicants and stakeholders; recruit, train, and evaluate employees; design data collection tools and surveys; maintain data integrity and quality control.
Seniority
Manager, hands-on leadership