Financial Aid Officer - Enrollment and Retention | Financial Aid Office
Core
Provide customer service and guidance to financial aid applicants and families, verify applications, determine eligibility, and oversee financial aid programs.
Role type
Financial Aid Officer
Builds
Federal, state, and institutional financial aid awards for students
Domain
Higher Education / Student Financial Aid
Deliverable
client delivery
Required skills
Federal financial aid regulations knowledge, application review and verification, professional judgment, data analysis, policy compliance
Preferred skills
PeopleSoft Campus Solutions, ImageNow, FAFSA Partner Portal, higher education administration
Technologies
PeopleSoft, NSLDS, COD, FSA Partner Portal, Excel, Word, PowerPoint
Responsibilities
Counsel students and families on financial aid availability and application processes; Review and verify financial aid applications and documents; Manage the Fund for Wisconsin Scholars program; Develop and maintain policies and procedures manual; Process reports to monitor eligibility and adjust awards
Seniority
Individual Contributor