SVP, Global Acceleration Hub
Core
Define and scale Salesforce Professional Services' global delivery capabilities, practice strategy, workforce readiness, and AI-enabled delivery models to accelerate customer value realization.
Role type
SVP, Global Acceleration Hub (Professional Services Delivery)
Builds
Global delivery ecosystem, reusable assets, AI-powered delivery models, and scalable operating frameworks for Professional Services.
Domain
Enterprise Software / Cloud / AI / Professional Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Global practice strategy, workforce planning, AI-enabled delivery transformation, executive stakeholder management, organizational scaling, operational excellence, product-engineering partnership, change management.
Preferred skills
15+ years leadership in professional services/consulting, leading global delivery orgs, building centers of excellence, enterprise architecture knowledge, C-suite engagement, matrixed organization leadership.
Technologies
AI agents, automation tools, delivery platforms, telemetry systems, cloud platforms.
Responsibilities
Define global strategy for Professional Services practices; lead global team of practice leaders; establish governance frameworks and operating models; drive adoption of AI and automation in delivery; partner with Product/Engineering to influence roadmaps; engage C-suite stakeholders on strategic initiatives; build world-class leadership teams; own KPIs for delivery excellence and profitability.
Seniority
Senior, hands-on IC
