EVP, COO, Salesforce Platform
Core
Strategic and operational leader driving the operating system for Salesforce's global Product Management organization to enable scaling product excellence across the Salesforce Platform portfolio.
Role type
EVP, Chief Operating Officer (COO), Salesforce Platform
Builds
The Salesforce Platform portfolio including Agentforce, Headless 360, Data 360, Tableau, MuleSoft/Agentforce Fabric, Informatica, Own, Sandboxes, and Platform Security/Shield.
Domain
Enterprise SaaS / AI CRM / Agentic Enterprise
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Enterprise software operations, product management, product strategy, large-scale technical operations, complex transformation leadership, matrixed global environment experience, product operations, program management, organizational governance, enterprise execution, financial acumen, OPEX/HC management, resource planning, investment frameworks, executive presence, cross-functional governance, enterprise-wide transformation program leadership.
Preferred skills
C-suite or near-C-suite enterprise operator experience, multi-billion-dollar global technology organization background, credibility in cross-company executive forums.
Technologies
Agentforce, Headless 360, Data 360, Tableau, MuleSoft, Agentforce Fabric, Informatica, Own, Sandboxes, Platform Security, Shield
Responsibilities
Architect and run the operating model for Product Management including cadence, prioritization, cross-org governance, and leadership forums; Establish disciplined mechanisms for planning, V2MOM execution, quarterly business reviews, product performance reviews, and cross-cloud interlocks; Oversee central Operations / PMO and Product Performance functions; Lead all product operations teams and unify operational roles; Ensure alignment, sequencing, and tradeoff decisions across Platform dependencies; Drive major transformation programs for the shift to the Agentic Enterprise; Institutionalize AI-first product management practices; Lead strategic integration of acquired teams; Scale systems, processes, and leadership routines for a globally distributed workforce; Serve as the primary integrator across Product Management, Engineering, Sales, CS, Security, Legal, Finance, Marketing, and Employee Success; Build strong partnership with Finance for OPEX/HC management, resource planning, investment frameworks, and productivity levers; Partner with Employee Success on org design, workforce planning, leadership capability, and product talent strategy; Drive clear, consistent communication and narrative alignment across the global Product Management organization; Strengthen leadership pipelines, operational discipline, and decision-making quality throughout the Platform organization.
Seniority
Executive (EVP), C-suite level