Consumption Account Senior Manager
Core
Senior individual contributor driving growth, adoption, and technical strategy for Salesforce Data Cloud & Agentforce solutions for enterprise customers.
Role type
Senior IC Consumption Account Manager (Data & AI)
Builds
Data Cloud & Agentforce implementations and consumption plans for enterprise clients
Domain
CRM, Data Cloud, AI/ML, Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis
Required skills
C-level stakeholder management, complex data architecture integration, AI/ML solutioning, strategic account planning, technical advisory, change management, product roadmap alignment
Preferred skills
Martech stack expertise, cloud data platform experience (Snowflake/Databricks), Python/R data programming, prompt engineering, startup product building
Technologies
Salesforce Data Cloud, Agentforce, Marketing Cloud, Snowflake, Databricks, BigQuery, RedShift, Tableau, Looker, Power BI, Python, R, Jupyter Notebooks
Responsibilities
Develop customer implementation understanding and evangelize Data Cloud & Agentforce capabilities; Engage strategic customers to assess capabilities and recommend consumption acceleration; Guide customers on org strategy, governance, and change management; Demonstrate hands-on product knowledge to align platform features with business priorities; Build and cultivate executive-level relationships with customer IT and business leadership; Collaborate with sales and field engineering to accelerate platform adoption; Produce comprehensive adoption paths with enablement plans; Proactively identify and mitigate risks to customer business goals.
Seniority
Senior, hands-on IC
