Account Solution Engineer - Payer
Core
Align innovative strategies to technology solutions within complex accounts across the Healthcare Payer vertical, acting as a trusted advisor to drive consensus on multi-product technology solutions.
Role type
Senior Account Solution Engineer (Healthcare Payer)
Builds
Customized Salesforce multi-product solutions (Health Cloud, Agentforce, MuleSoft) tailored to healthcare payer business strategies.
Domain
Healthcare Payer / Enterprise CRM / AI & Data Strategy
Deliverable
production ML models | product features
Required skills
Enterprise software architecture, relational databases, web technology, integration principles, process orchestration, machine learning concepts (predictive and generative AI), executive presence, solutioning for ambiguous business problems, rapid prototyping, agentic coding solutions.
Preferred skills
Healthcare Payer industry experience (HIPAA, risk mitigation, quoting, care management), Salesforce certifications, experience as a solution/sales engineer for a CRM company.
Technologies
Salesforce Platform, Health Cloud, HeadlessCRM, Hyperforce, Data 360, Agentforce, MuleSoft, Slack, Claude Code, Cursor, Codex, Agentforce Vibes, RAG, MuleSoft
Responsibilities
Develop thoughtful solutions interacting with the entire customer lifecycle; guide deal strategy by providing deep insight into technical and business buyers; define opportunity sets and recommend practical next steps for complex business problems; convey deep understanding of customer enterprise architecture and evangelize Salesforce Platform value; develop technical Points of View on Context Architecture for AI and Agentic AI Governance; demonstrate connected experiences through executive-level software demos and rapid prototyping; lead cross-functional solutions guides and align them to opportunity strategy.
Seniority
Senior, hands-on IC