AFD360 Solution Engineer - Regulated Industries
Core
Guide customers post-purchase to activate Agentforce and Data 360, proving the path to production-grade AI agents with active usage in regulated industries.
Role type
Solution Engineer (Agentic AI Activation)
Builds
Production-ready agentic workflows and customer capability for sustained AI deployment
Domain
Regulated Industries, Artificial Intelligence (Agentic AI), CRM
Deliverable
production ML models | product features
Required skills
Feasibility analysis, activation strategy, orchestration, executive communication, agent building, grounding, evaluation, production hardening, integration navigation
Preferred skills
Salesforce certifications, prior experience as architect/solution engineer/developer in customer-facing roles
Technologies
Agentforce, Data 360, relational databases, ERP technologies
Responsibilities
Partner with customers to define executable paths to production-grade agents; diagnose and fine-tune underperforming agents; lead grounding, evaluation, and guardrails; provide hands-on capability development; unblock stakeholder decisions and orchestrate handoffs; accelerate adoption of live agents; document winning patterns for product feedback
Seniority
Mid-Senior, hands-on IC with strategic guidance