Patient Access Scheduler - Gastroenterology
Core
Schedules gastroenterology procedures and coordinates patient access to ensure timely and accurate service delivery.
Role type
Patient Access Scheduler
Builds
Patient appointment schedules and procedure coordination
Domain
Healthcare / Gastroenterology
Required skills
Medical terminology, Insurance plan knowledge, Telephone communication, Organizational skills, Computer system entry, Patient identification
Preferred skills
Working knowledge of hospital diagnostic departments, Basic business office equipment
Responsibilities
Accepts and prioritizes incoming phone calls, Triages information for urgent procedure requests, Notifies appropriate personnel of scheduling changes/cancellations, Enters orders accurately into clinical system, Accurately identifies patient in Master Patient Index system, Serves as liaison for scheduling coordination
Seniority
Entry-level to Mid-level