Patient Service Representative - Orthopedics - TBJ Bartlesville PT
Core
Front office operations including patient registration, scheduling, billing, and medical record management for an orthopedic practice.
Role type
Patient Service Representative
Builds
Patient care delivery workflow
Domain
Healthcare / Orthopedics
Deliverable
client delivery
Required skills
PC skills, data recording and interpretation, scheduling, billing documentation, ICD-9 coding, cash handling, eligibility verification, EMR usage
Preferred skills
Customer service experience, medical office experience, critical thinking
Responsibilities
Greets and directs patients, schedules appointments, registers demographic and billing information, maintains medical records, prepares billing documentation, collects co-pays and deductibles, posts charges and payments, reviews and corrects claims, makes patient reminder calls, distributes mail and communication, tracks referrals, assists in supply ordering
Seniority
Entry-level, individual contributor