Patient Service Representative - Full-time
Core
Primary point of contact for patients and visitors managing front-desk operations, scheduling, registration, and financial collections.
Role type
Front-desk patient service representative
Builds
Patient registration workflows, appointment schedules, and financial payment records
Domain
Healthcare administration
Required skills
patient registration, appointment scheduling, payment collection, financial counseling, data entry, record maintenance, phone support, clerical duties
Preferred skills
medical office experience, healthcare customer service
Technologies
Epic
Responsibilities
Welcome and register patients, schedule appointments, answer phones, collect payments, document financial conversations, maintain patient records, support clinic operations
Seniority
Entry-level, individual contributor