Patient Access Representative
Core
First point of contact for patients, managing registration, scheduling, insurance verification, and financial clearance to facilitate patient entry into healthcare facilities.
Role type
Patient Access Representative
Builds
Patient registration records and financial clearance status
Domain
Healthcare administration
Required skills
customer service, data entry, insurance verification, regulatory compliance knowledge, attention to detail
Preferred skills
medical terminology knowledge, healthcare registration experience, knowledge of insurance plans
Responsibilities
Welcome patients and visitors, schedule appointments, verify insurance eligibility, collect patient demographic and financial information, obtain consents and documentation, ensure accurate patient records, collaborate with clinical departments, maintain HIPAA compliance
Seniority
Entry-level to Junior