Patient Service Representative - Full Time - Mercy Ortho Hospital - Springfield
Core
First point of contact for patients and visitors, managing front desk operations to ensure a positive and seamless patient experience.
Role type
Front desk administrative staff
Builds
Patient check-in/check-out processes, appointment scheduling, and accurate patient records
Domain
Healthcare / Orthopedics
Deliverable
physical/clinical work
Required skills
Greeting and assisting patients, managing front desk operations, scheduling appointments, verifying patient information, answering phones, data entry, maintaining confidentiality, adapting to busy environments
Preferred skills
Medical office experience, customer service experience
Technologies
Microsoft Office applications