Patient Access Representative (Non-Exempt)
Core
First point of contact for patients, managing scheduling, registration, benefit verification, pre-certification, and financial clearance including pre-visit collection.
Role type
Patient Access Representative
Builds
Patient intake workflows and financial clearance processes
Domain
Healthcare administration / Insurance billing
Required skills
Insurance plan knowledge, Medicare guidelines, financial clearance, patient data entry, 10-key calculator, computer keyboard proficiency
Preferred skills
Mentorship of fellow Patient Access co-workers
Responsibilities
Schedule appointments, verify patient benefits, perform pre-certification, collect patient financial responsibility, document financial conversations, explain payment options and financial assistance resources
Seniority
Entry-level, non-exempt