Patient Service Representative - Mercy Breast Center
On-site
Core
Primary point of contact for patients and visitors managing front-desk operations and financial aspects of patient encounters.
Role type
Front-desk patient service representative
Builds
Patient intake workflows and financial payment processing
Domain
Healthcare / Patient Services
Deliverable
client delivery
Required skills
Front-desk operations, patient communication, financial responsibility communication, payment collection, documentation
Responsibilities
Manage front-desk operations and workflows, communicate patient financial responsibility, request and collect payment, explain payment options and assistance resources, document financial conversations and outcomes