PSR - Patient Service Representative - Oncology
On-site
Core
Primary point of contact for patients and visitors at an oncology center, managing front-desk operations and financial aspects of patient encounters.
Role type
Patient Service Representative (Front Desk & Billing)
Builds
Patient intake workflows and financial resolution processes
Domain
Healthcare / Oncology
Deliverable
client delivery
Required skills
Front desk operations, patient financial responsibility communication, payment collection, appointment scheduling, data entry, HIPAA compliance, customer service
Responsibilities
Manage front-desk operations and workflows, communicate patient financial responsibility, request and collect payment, explain payment options and assistance resources, document financial conversations and outcomes
Seniority
Entry-level